At FK Sneakers Empire, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our exchange and return policy below.

1. Eligibility for Returns and Exchanges

• Returns and exchanges are accepted within 7 days from the delivery date.

• Items must be unworn, unused, and in their original packaging with tags attached.

• Sale items and promotional items are not eligible for return or exchange.

2. Return and Exchange Process

• To initiate a return or exchange, contact us at admin@fsneakers.com with your order number and reason for return.

• Once approved, return the item to our provided address at your own expense.

• After receiving and inspecting the item, we will process your exchange or issue store credit.

3. Damaged or Incorrect Items

• If you receive a defective or incorrect item, contact us within 48 hours with a photo of the issue.

• We will arrange for a replacement or provide a refund if necessary.

4. Refund Policy

• We do not offer cash refunds; returns will be processed as store credit or exchanges.

• Refunds for defective items will be issued once we verify the issue.

For any inquiries, feel free to reach out to us at admin@fsneakers.com. Thank you for shopping with FK Sneakers Empire!